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After-Action Review

Activation, management and use of the emergency dark site should be included in after-action reviews conducted by the City, County and/or Public Health Department.

In addition, the PIO staff and Information Technology/Information Systems (IT/IS) staff may conduct internal reviews to improve subsequent activation of the emergency dark site.

Santa Clara County Public Health conducted several after action reviews following the emergency dark site activation for the April 2009 H1N1 response. The following list includes topics covered in the after action reviews:

  1. Build an event-line (timeline) describing County and Public Health web site disruption and activation of the dark site.

  2. Identify overall positive experiences.

  3. Identify areas needing improvement – lessons learned.

  4. Identify technical requirements and challenges.

  5. Identify preparation and improvements needed to ready the emergency dark site for the next activation.

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